VTLS Services

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VTLS offers a number of services and software options to meet your institution's needs. Many of our services are bundled with a software purchase; optional services can be purchased at any time. Below, we briefly describe some of the services we provide.

Software as a Service

Are VTLS solutions just what you’re looking for, but you’re worried your budget won't allow for the purchase of a server or the cost of an IT staff to support it? Worry no more! VTLS solutions are available as a software service (SaaS), with all routine maintenance and server management are left to our expert staff, giving your institution peace of mind that your data is not only secure but also always available. Learn More.

Drupal Design and Consulting

Do you want to implement the open-source Drupal Content Management System for your website but don’t know where to begin? VTLS offers Drupal design and consulting services to provide a flexible front end for Virtua, VITAL or other library system that can easily expand to include other functional modules and integrate with your institution's website. Learn More.

RDA Educational Resources

RDA is scheduled for implementation in 2013, are you ready? Our RDA Sandbox provides a learning community for librarians to learn more about RDA and practice RDA cataloging. The RDA Sandbox includes access to a hands-on Virtua cataloging environment as well as a forum for community discussion. Learn More.

Project Management

The hardest part of implementing a new system is making the transition to it. Let our experienced staff smooth the way. Project Management is a standard service we provide, coordinating all services required for your implementation from software installation to data migration and training. We will have your new system up and running in no time flat! Learn More.

Customer Support

Customer support is key to your software investment. We have support centers around the globe ready to assist you. Our support program includes software maintenance and helpdesk as well as 24x7 emergency assistance. New software releases are also available to customers under the support program so you can keep your software up to date. Learn More.

Digital Imaging

VTLS Imaging Services is the preservation-quality solution to consider when digitizing your valuable collections. From archival scanning and post-scan processing, to metadata capture and effective project management, we have the expertise to guide you at every step in creating your digital library. Learn More.

Installation and Configuration

While most software vendors provide installation and initial configuration services, VTLS goes beyond, teaching your staff how to change system configurations through our Windows- and Web-based configuration tools. We take care of everything for your initial set-up and empower you to make changes instantly, whenever you need to. Learn More.

Training

VTLS offers comprehensive training services covering all aspects of VTLS software use and management. Our experienced training staff includes professional librarians for applications training and experienced systems analysts for technical topics. Training options are available whatever your budget or needs, from web-based training to onsite classroom training. Learn More.

Data Processing

Your library's data constitutes one of your most valuable assets. VTLS has more than 25 years of experience in migrating all sorts of data, from standard MARC data and XML-based metadata to proprietary formats, from a wide variety of systems. Our data processing specialists will ensure that your data is migrated to your new system without data loss or corruption. Learn More.