Project Management

VTLS provides personalized and professional Project Management Services for customers through all phases of a project. VTLS Project Managers work to insure successful completion of your project by providing:

• Coordination of all aspects of your project
• A singular point of contact and focus within VTLS
• Discipline to both organizations and advocacy on your behalf
• Scope management for all activities, including change management

Implementation Services ensures that a project moves smoothly through the three phases of a project's life cycle:

1. Planning Phase.
2. Implementation Phase.
3. Sign-Off/Start-Up Phase.

Planning Phase

During the Project Planning phase, VTLS assigns a Project Manager who assembles a project team dedicated to the customer’s implementation. The VTLS project manager then develops a customized project plan. The project plan contains the schedule and personnel assignments for each deliverable typically including hardware configurations, pre-implementation consulting, software customization requirements, database preparation, installation, training and acceptance.

Implementation Phase

The implementation phase may consist of one or more of the following, depending on the customer's individual needs.

• Design - Detailed specifications are developed for custom programming.
• Development - Required customizations are completed, tested, and delivered to the customer.
• Hardware Procurement - Prepares hardware configurations and places order with selected vendor.
• Software/Hardware Delivery - Software is installed on the server with a test database.
• Data Conversion & Load - Customer database is delivered.
• Training - System and application training are provided.

During the implementation phase, the VTLS Project Manager maintains close contact with the work being performed, including monitoring the direction, personnel assignments, problem resolution and information flow. Additionally, the VTLS Project Manager provides regular status reports to the customer to ensure that the project remains on schedule.

Sign-Off/Start-Up Phase

Following the Planning and Implementation phases, the production software is delivered and the customer goes live. The customer approves the software and the Certificate of Acceptance is finalized. Upon acceptance, the project is concluded and the VTLS Project Manager transitions the account to Customer Support for ongoing maintenance.